About Us
Your Trusted Travel Partner
Our Story
LINDELA
TRAVEL AND TOURS
As the most trusted travel agency in the Philippines, Lindela Travel and Tours consistently strives to create high-quality travel experiences tailored to our clients’ needs. Since our founding in 2012, we have upheld the belief that travel is much more than arriving at a destination. We design our tours to inspire people to realize their dreams, discover the world’s beauty, and leave a lasting, positive impact on diverse communities.
Our employees are pioneers in the travel industry, benefiting from routine team-building and educational opportunities. Led by expert Team Managers and motivated Travel and Visa Consultants, they excel in sales, training, and customer service, delivering the highest standards of service.
Each tour is created to encourage a unique experience that will spark a love for traveling. Seeing the world can be a transformative experience. We hope to have the opportunity to travel with you.
Mission
At LINDELA, our mission is to deliver exceptional travel experiences that create lasting memories and inspire a genuine love for exploration. We believe that travel goes beyond visiting new places. It is a powerful way to connect with cultures, enrich lives, and contribute positively to local communities.
We are dedicated to supporting the individual growth of each employee, recognizing that their development is key to our success. Through teamwork, innovation, and personalized service, we strive to provide high-quality tours and visa assistance that not only meet but exceed client expectations.
By combining professional excellence with a passion for service, we aim to lead the travel industry in creating meaningful journeys that make a difference.
Vision
Our vision is to be a leading travel and tour agency, known for excellent customer service, smooth travel experiences, and our dedication to building strong, healthy communities. We always put people at the center of everything we do. From our clients and team members to the communities we work with. We believe that by focusing on people, we create a positive impact that goes beyond travel, helping to build trust, inspire growth, and strengthen connections.
Core Values
At LINDELA, we are committed to upholding the 10Ps core values with integrity in everything we do. These principles are aligned with Lindela’s vision and mission and guide the way we conduct business.
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1PEOPLEWe value our people and recognize them as our greatest asset.
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2PURPOSEWe make travels feels more than just a journey.
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3PLANETWe are deeply committed to environmental sustainability.
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4PROFITWe believe that sustainable profit is the result of delivering exceptional value.
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5PROFESSIONALISMWe uphold the highest standards of conduct with an unwavering commitment to quality service.
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6PRACTICEWe are committed to clear, consistent, and fair processes.
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7PROACTIVEWe take the initiative to anticipate our clients’ needs, identify potential challenges before they arise, and provide timely, effective solutions.
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8POWERWe believe true power comes from responsibility, accountability and the courage to take action.
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9PERSISTENCEWe keep moving forward in the face of challenges, adapting, improving, and pushing through with determination.
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10PEERSWe foster an environment where respect, support, and encouragement of one another guide our actions, nurturing trust and understanding through collaboration.
Our Awards
Awards & Recognitions
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2025Top Agent AwardVia PhilippinesHall of Fame AwardVia PhilippinesPlaque of AppreciationSwan Hellenic
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2024Plaque of AppreciationLiberty InsuranceBest Travel and Tours Services Provider24th World Excellence AwardsBest Visa & Immigration Consultancy24th World Excellence AwardsExcellence in Business and Entrepreneurship24th World Excellence AwardsTop agent AwardVia PhilippinesTop Producer AwardVia PhilippinesPhoenix AwardVia PhilippinesEmerald Club AwardVia PhilippinesPlaque of RecognitionSaudia Airlines
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2023Top Agent AwardQatar AirwaysTop Travel Agent AwardEVA Airways CorpTop Agent AwardEtihad AirwaysTop Producer AwardVia PhilippinesEmerald Club AwardVia PhilippinesPhoenix AwardVia Philippines
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2022Top Agent AwardVia PhilippinesHall of Fame AwardVia PhilippinesAsia’s Most Trusted Travel and Tours of the Year5th Asia Pacific Luminare Awards
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2020Travel Agency Partner Special AwardLiberty Insurance Corporation
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2019Hangjigyo Korea Bridge Appreciation AwardLindela Hall of Fame Award
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2018Hall of Fame AwardVia PhilippinesTop Choice Travel & Tour Services Provider International AwardsPhilippine Top Choice Awards for Excellence and outstanding achieversHong Kong Top ProducerHong Kong Tourism Board
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2017Great Summer Sale WinnerAsia Travel PhilippinesMost Outstanding Travel Agency Service Provider
Our accreditations
Lindela is IATA Certified
Experience the peace of mind and travel benefits that come with booking through an IATA certified travel agency. IATA certification signifies that we meet the industry's highest standards for professionalism and expertise, ensuring a smooth and secure travel experience for you.
We are government-accredited
We are accredited by the government
We are a DOT-accredited (DOT-NCR-TTA-01459-2022) and Philippine Tourism Board-recognized travel agency, ensuring you the highest standards in service and compliance with government regulations.
Lindela is also a member of these organizations
Our banking and online partners
We have partnered with multiple bank accounts for the convenience of our clients. All bank accounts are named after our company, Lindela Travel and Tours. With that, you can assure your transactions with us are legitimate and secure.
Airline Partners
Tourism Board Partners
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